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CP 3525 Pink Horizontal Hazy Bands

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CP 3525 prints pink horizontal bands on everything.  These are not lines, and not sharply defined bands; they are hazy, faint pink bands, about 16-20 per 8x11.5 sheet.  See attached image, please.

 

Utility showed that the toner collection unit was full.  I replaced it.

 

Utility still shows that the toner collection unit is full.  Do not know why this is not being reset.

 

Removed the ITB and tapped all the toner out I possibly could.  Reinserted the ITB and printed about 20 copies of a colorful page.

 

Shut printer off, and restarted.

 

No change: still have those subtle, pink, horizontal, hazy bands.

 

Would be grateful for advice!


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