I have read the Top Issues and Most Viewed Solutions and have reinstalled drivers multiple times, but I cannot get Windows 8.1 (64-bit) or Windows Fax & Scan to recognize the scanner part of my HP LaserJet 3055 printer.
1. My 3055 is directly connected to my PC via a USB cable (printer is NOT set up as a "network" printer but I do need to share this printer.
2. I uninstalled the 3055 drivers and let Windows 8.1 (64-bit) recognize and install it automatically as directed in your advisories.
3. I later tried installing using the "Add Printer" utility in "Devices and Printers"
4. The installed printer driver is currently the HP LaserJet 3055 PCL6 Class Driver, although I tried a few others in Windows Update. (I understand the scanner won't work with the UPD driver).
5. The printer driver is installed on a DOT4_001 port. I also tried it as a USB001 port. Both worked as a printer driver, but neither supported the scanner.
6. The "right-click" menu on the printer in Devices and Printers shows no entries for the scanner.
7. Under Control Panel -> Device Manager there is also no entry for an HP scanner under "Imaging Devices". I later installed an Epson printer with scanner and that shows up as an Imaging Device, but this was out of the picture during all my attempts to install the LaserJet 3055 to see its scanner.
Do you have any suggestions? This driving me crazy. I WILL PROBABLY REVERT BACK TO WINDOWS 7 BECAUSE I MUST HAVE AN OPERATIONAL SCANNER.