I have a newly formated hard drive running Windows 8.1. I downloaded the lastest software package for the CM2320 fxi printer.
I can't get the CM2320 fxi Color Laser Printer to connect to my network. It detects the printer and IP address, then an error comes up listed below:
Network Installtiaon Failed
The installer is unablet ot complete the network installaion at this time. Please verify the following and try again:
- Your device and your PC are connected to your network
- All the settings you enterned are valid
- Firewall software is not interfering with you install
For the lastest informaiton and updates, please visit www.hp.com/support
I have uninstalled the virus program, disabled Windows firewall, disabled the firewall on the rounter, ran msconfg and disabled all services and unchecked load start up, booted into safe mode and still receive the same above error.
Please help!!!