Don't know what is going on. I have gone back to a restore point and still have the same problem. I have tried to update the firmware and it appears that there is not an updated. I have updated the bios and gone to dell to see if there is an updated version for the USB ports. Nothing. All I noticed is that the printer shows offline when it's not. I know that these printers go into sleep mode and the USB ports get turned off. In addition, I have uninstalled and reinstalled and noticed that the HP 1100 printer drivers are installed, but with errors. I have trouble shooted the problem and it fixes the print queue problem with the test print still in the queue and setting the printer to the default. I'm at a loss of what do next.
Any help would be appreciated.
Steve
P.S. This thread has been moved from Community Feedback & Suggestions to Laserjets - Hp Forum Moderator