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4000TN won't print from tray 2 all of a sudden

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I have a 4000TN on a network.  I'm running Windows 8.1.  The printer has an optional tray 3 with letterhead.  Tray 1 is the manual feed tray.  Tray 2 is regular old letter sized paper.  The printer had been working fine, for the most part.  More later.

 

Came in Monday morning and printed a doc from Word.  The printer prompted me to put letter sized paper in the manual feed tray.  This has happened a few times over the last few months.  Usually a reboot of my PC and / or the printer cleared it up.  Not so today.

 

Anything I print gets me the prompt to load paper in the manual feed tray.  When I hit the 'go' button on the printer, it prints from tray 3.

 

I am using the HP Universal Printing PCL 6 driver.  When I right click the printer, select Printer Properties, and then go to the Device settings I see Printer auto select:  Letter; Manual feed in Tray 1:  Letter; Tray 1:  Letter; Tray 2:  Letter; Tray 3:  Letter.

 

When I print a printer configuration from the printer itself, in the paper trays and options, I see Mopier = off, default paper size = letter, tray 2 = exec, tray 3 = letter.

 

I have tried everything I can think of to get it to print out of tray 2 but have been unsuccessful.  I've removed and reinstalled the printer, I've changed the driver to be HP Universal Printing PCL 6 (v5.1), I've unplugged it, pulled the tray, rebooted my PC, everything I can think of.  And now I'm lost and frustrated, and can't get it out of my head to get on with my work day!  I'm obsessing obviously!

 

Any help / suggestions / fixes?

 

 


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