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hp clp2600n - printer reports (and all other printouts) with large blanc rectangular space

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Hello to everybody,

as printing from my clp2600n from the network I get very strange printouts (see attachments) - even when I  choose the printer reports used from the printer itself. Does anybody know this problem? Is it a software or a hardware problem? I would suppose a small paper in the printing area is covering the toner cartridges?? If so, how can I get it out? There is no problem with the network. The fault occurs with os win8.1 as well as with xp. The printer is well connected and prints in b/w and color (refer to the config attachment) - but with the mentioned problems. Thanks for any help. Greetings from Aachen in Germany.

 


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