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HP CP4525 Magenta Background

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I have a CP4525 that prints a magenta background on all prints.

 

I have reseated the formatter (several times) - this seems to fix the fault initially, but after a couple of weeks the problem comes back,  again reseat the formatter and hey presto, fault gone again.  (for a couple of weeks)

 

There doesn't seem to be any pattern as to when it starts,  the only time I managed to get it to start printing the full magenta background was after running a config page (black/white printing only), then running a PQ troubleshooting print.  The next print after the PQ print had the full magenta background.  I reseated the formatter and I couldn't reproduce the fault again - all seemed OK !!

 

Has anyone else seen the issue ? and if so how was it resolved ?

 


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