dear all,
i have an hp laserjet 500 colour M551 with error 49.38.07. i have downloded firmware from here: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4184773&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4062%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#Firmware.
When i install it, it goes 14% file copy and kicks out CRC CHECK FAILED & then DOWNLOAD ERROR UNSUPPORTED BUNDLE.
I have tried downloading the firmware two more times just in case my download got interrupted but to no avail. The printer has a 4GB SSD drive and have tried both format drive and partial clean on the machine and also formatting the disk on a pc but still no go. The disk works properly on a pc, disk check shows its ok. I'm not sure which of the two is causing problem between the disk and the firmware i downloaded.
How do i test any of them separately to eliminate the other?
thank you in advance
Pred