My HP LaserJet m1522n has been working beautifully while wired to my network. Suddenly, my printer is now constantly offline and I cannot get it to connect again. The printer says it is offline when I pull it up in Device Manager on my computer. I have checked all connections to the printer and router, changed cables, turned printer on/off, turned computer on/off, done a power cycle. I have uninstalled and reinstalled the printer on my computer and it does not help either. Tried everything I can think of under the sun and it still will not work. This problem just started for me about 2 days ago, up until then it was working properly. I have also set my computer back to the settings 2 days ago when the printer was working and that did not help either.
Print/Scan Doctor says printer is not connected. My Epson printer that is also wired is working just fine. The other catch is that the HP printer is working and connected from another computer.
Please see what my answers are for more information below, they are in bold print.
What printer(s) are installed on the computer? HP LaserJet m1522n, Epson WorkForce 615
How is the printer connected (USB/ wireless/ wired/ Bluetooth)? Wired
Have you tried using another method to connect your printer? Yes, usb and it works then
What is the Operating System of the computer? Windows 8.1
If you are running Windows, please run the HP Print and Scan Doctor. Done, it just says the printer is not online.
Have you tested hardware functionality (made copies from the printer itself)? Yes, it works
Have you tried printing from different programs? Yes, quite a few different programs
Have you tried adding, reconnecting and/or uninstalled and reinstalled the software? Yes, all of the listed
Thank you for your help!